Waitwhile

Waitwhile is a customer-flow platform that combines virtual waitlists with appointment scheduling, aimed at businesses juggling both walk-ins and booked visits across one or many locations. Visitors can join a line remotely and track their status in real time, or book an appointment ahead — and staff manage the whole flow from a single queue view.

Its feature set spans appointment scheduling, waitlist management, pre-registration, and rescheduling, layered with wait-time estimates, SMS reminders and alerts, self check-in, real-time queue updates, and customizable workflows and branding across locations. Machine learning helps forecast waits and automate customer flow, which is why front-desk teams, clinics, retailers, and event staff use it to cut lines and speed up handoffs.

Pricing is freemium: a free plan covers one location with up to 50 visits per month, a Starter plan at about $29 per month covers up to four locations and 3,000 visits, and Business at roughly $49 per month scales further, with per-location enterprise options above that. Waitwhile is web-based with mobile apps. It fits high-traffic, front-desk-driven businesses that need to manage walk-in queues and appointments together, rather than booking links alone.